Privacy Policy
Healthy Vending is committed to protecting your personal information. As a reminder, Healthy Vending does
not request personal information via e-mail or telemarketing. If someone contacts you in this
manner and requests personal information on behalf of Healthy Vending, DO NOT RESPOND! Delete, disregard
or hang up. These questions are not from us. We want your personal information to remain private.
If you have questions about Healthy Vending's privacy practices, contact
privacy@healthyvending.com or call us
at 1.424.288.4618 .
OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
Healthy Vending
Healthy Vending follows these privacy principles both online and offline in the collection, use,
sharing and security of customer information.
- Provides you NOTICE of our customer information practices.
- Gives you CHOICES about how your data may be used for marketing purposes.
- Provides you the opportunity to UPDATE or CORRECT your personal information.
- Uses information SECURITY safeguards.
- Limits the SHARING of your information.
- Commits to COMPLYING with applicable privacy requirements.
- Provides you with means to CONTACT US about privacy-related issues.
We value the relationship we have with our customers and are committed to responsible
information-handling practices. We take great care in safeguarding your personal information
and in complying with all applicable federal and state privacy laws and our own internal
standards and best practices.
HEALTHY VENDING PRIVACY POLICY
The following Privacy Policy describes the information and privacy practices for Healthy Vending
("Healthy Vending") in occasions or events where your personal information is collected by, or
on behalf of, Healthy Vending. When you provide us your personal information, you consent to the
information practices described in this policy.
This Privacy Policy may not apply to Web sites that are accessible through Healthy Vending's web site.
Our Web site contains links to other sites operated by third parties, including but not limited
to third-party sites that display Healthy Vending trademarks. We encourage you to read the privacy
policies of those other sites to learn how they collect, use, share and secure your information.
To assist you with reading through our Privacy Policy, we have provided questions and answers
below that you may find helpful in understanding our privacy practices:
Privacy Policy FAQs:
WHAT INFORMATION DOES HEALTHY VENDING COLLECT FROM ME?
We may collect personal information such as:
- Your contact information (name, mailing address, phone number, e-mail address).
- Your billing/shipping information (credit card number, shipping address).
- Your personal preferences (product wish lists, hobbies and likes or dislikes relating to the
products we may offer).
WHEN DOES HEALTHY VENDING COLLECT INFORMATION FROM ME?
While shopping or taking advantage of services available from us, we may ask that you provide
personal information. For example, we request personal information when you:
- Set up an account online
- Purchase products or services
- Schedule delivery or installation
- Join a loyalty program
- Participate in a sweepstakes, promotion or survey
- Contact us with a question or concern
- Participate in other activities with Healthy Vending
When submitting personal information through an online form, we will identify which fields are
required in order to fulfill your request.
HOW IS MY INFORMATION USED?
We use the information you provide in order to:
- Fulfill requests for products, services or information
- Administer loyalty programs
- Provide customer services
- Administer sweepstakes, promotions or surveys
- Offer new products and services
- Improve the effectiveness of our Web site, our marketing endeavors and our services and offers
- Conduct research and analysis
- Send marketing communications
- Perform other business activities
WHAT INFORMATION IS PROVIDED TO HEALTHY VENDING FROM OTHERS?
Information From/About Friends or Family
If you provide us information about others, or if others give us your information, we will only
use that information for the specific reason it was provided.
Information From Third Parties
Healthy Vending obtains consumer information from third-party providers in order to improve the accuracy
of our customer database, increase our understanding of our customers or to identify potential
customers.
DOES HEALTHY VENDING SHARE MY PERSONAL INFORMATION WITH OTHERS?
Healthy Vending does not sell or rent your personal information to third parties.
We may need to share your personal information with certain third parties such as our agents,
service providers and other representatives acting on our behalf for limited purposes. For example,
we may share personal information with third parties to perform services on our behalf such as:
- Fulfilling our customers' orders
- Sending Healthy Vending marketing communications
- Delivering packages
- Scheduling and performing installations
- Servicing products
- Maintaining our loyalty program
- Fulfilling subscription services
- Conducting research, analysis or administering surveys
- Sending regular mail and e-mail on behalf of Healthy Vending
- Processing credit card payments
The third parties with whom we conduct business are only authorized to use your information to
perform the service for which they were hired. As part of our agreement with them, they are
required to follow the privacy guidelines we provide them and to take reasonable measures to
ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid
court order, subpoena, government investigation, or as otherwise required by law. We also reserve
the right to report to law enforcement agencies any activities that we, in good faith, believe to
be unlawful. We may share certain personal information when we believe that such release is
reasonably necessary to protect the rights, property and safety of others and ourselves. We may
also transfer personal information in the event of a corporate sale, merger, acquisition,
dissolution or similar event.
DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
Healthy Vending is an opt-out organization. Once we receive your information, we may send you marketing
communications that contain valuable offers, promotions and other content. You always have the
ability to opt-in or opt-out of receiving future marketing communications from Healthy Vending.
To opt-out of or opt-in to receiving marketing communications from Healthy Vending, please take one of
the following actions:
- Follow the directions on a marketing e-mail or direct mail marketing communication from us.
- Call 1.424.288.4618 and provide your current contact information.
- Send an e-mail with your current contact information to:
privacy@healthyvending.com
- Or, send a request with your current contact information to:
Fit Fuel, LLC
DBA Healthy Vending
Attn: Privacy Manager
71 Spectrum Blvd.
Las Vegas, NV 89101
If you send an e-mail or letter request, please be sure to include your full name, address,
phone number and e-mail address and indicate specifically what type of marketing communication(s)
(e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving. This will ensure
we identify you correctly in our systems and accurately process your request.
Healthy Vending will take appropriate steps to implement your request to opt-out of or opt-in to
receiving marketing communications. Please note that due to production, mailing and system
timelines, in order to remove you from our marketing lists, it may take up to:
- 10 business days for e-mails
- 30 days for phone calls
- 6 weeks for direct mail
Until that change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving marketing communications,
you may still receive business-related communications such as order confirmations, product recall
information, loyalty program membership status or updates or other organization-related
communications.
HOW DOES HEALTHY VENDING SECURE MY PERSONAL INFORMATION?
Whether you are shopping online or in our stores, we have security measures in place and take
reasonable precautions to protect against the loss, misuse and unauthorized access of your
personal information under our control. Healthy Vending cannot ensure or warrant the security of any
information you transmit to us by e-mail, and you do so at your own risk.
DOES HEALTHY VENDING USE COOKIES, OTHER TECHNOLOGIES OR THIRD PARTIES TO COLLECT INFORMATION
ABOUT ME?
Cookies
A cookie is a small data file that a Web site or e-mail may send to your browser, which may then
be stored on your hard drive. Our Web sites and e-mails use cookies to create a more personalized
shopping experience for visitors to our site. Cookies simulate a continuous connection - they let
us "remember" information about your preferences and session, and allow you to move within areas of
our Web sites without reintroducing yourself.
Healthy Vending uses a third party to place cookies on your computer to collect non-personally
identifiable information. Although our cookies may contain a unique user ID, they do not collect
or store any of your personally identifiable information.
Third-Party Ad Providers
Our Web sites use third-party service providers to serve ads on our behalf across the Internet
and to analyze Web site traffic on our behalf. They may collect anonymous information about your
visits to our Web site, and your interaction with our ads. These companies may use technologies
similar to those outlined above to measure the effectiveness of ads and e-mails. They may also
use information about your visits to this and other Web sites so that we can provide advertisements
about goods and services.
No personally identifiable information is collected in this process. We may share anonymous
information with this service provider in an aggregate form, for purposes of analysis and improvement
of our site.
HOW CAN I UPDATE MY INFORMATION?
Healthy Vending wants your information and marketing preferences to be accurate and complete. We provide
several different methods for you to update your personal information. To update your information:
- If you've created an account on HealthyVending.com, you can update your information after logging into
your account
- Call: 1.424.288.4618
- Send a request to: privacy@healthyvending.com
- Send a request to:
Healthy Vending, Attn: Customer Care
2140 W. 139th St.
Gardena, CA 90249
If you send an e-mail or letter request, please be sure to indicate your current information
and the requested changes you would like made.
DOES HEALTHY VENDING COLLECT INFORMATION FROM CHILDREN?
We will not knowingly or intentionally collect personal information online from children under
the age of 13. We are committed to protecting the privacy of children.
WHOM MAY I CONTACT IF I HAVE QUESTIONS OR CONCERNS ABOUT THE PRIVACY OR SECURITY OF MY INFORMATION?
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or
to submit privacy or security-related questions or complaints. After receiving your inquiry, we will
respond within five business days. You may contact us in the following ways:
- Call: 1.424.288.4618
- Send a communication to: privacy@heathyvending.com
- Send a letter to:
Fit Fuel, LLC
DBA Healthy Vending
Attn: Privacy Manager
71 Spectrum Blvd.
Las Vegas, NV 89101
WILL THIS PRIVACY POLICY CHANGE?
Because Healthy Vending will continue to implement new technologies and improve the services and
features we provide, this policy is subject to change. If there are changes or additions to this
Privacy Policy, we will post those changes here or in other formats for you to review. If we
change our information practices or this Privacy Policy in such a way that your personal
information may be used or shared in a different manner, we will give you the opportunity to
opt-out of having your information used or shared in that new manner.
